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| QED Education Scientific |
| Customer Services &
Support |
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| CUSTOMER SERVICE |
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Purchase
Order Confirmation |
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Please
allow 2 working days for us to process
your purchase order. Once we have
received your order, we will confirm
your order details by phone or email. |
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Pricing
and Payment |
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Prepayment
is required for all purchases. We
do however accept valid Local Order
from education institutions. Payment
should be made by bank draft, money
order, or postal order for order
made within Malaysia. International
order payment should be paid by
bank draft or by telegraphic transfer.
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Product pricing is in Malaysian Ringgit (MYR) unless stated otherwise. |
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30 Days
Replacement Guaranteed |
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 If
for any reason you are not completely
satisfied with the condition of the products
delivered, just return the products with
the packaging, manuals, and accessories
which come with the products within 30
days from the date of receiving the products
in saleable condition and we will replace
them for free, no question asked. Please
follow these instructions when requesting
product replacement. |
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Call us at +
603 - 5636 0637,
or email us at sales@qed-edu.com
to request for product replacement
and provide us the invoice number. |
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Be
sure to attach a copy of the invoice
in the package. Write details of
the product you are sending over
at this copy of invoice. Be sure
to include your telephone number
and mailing address at this copy
of invoice. |
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Mail the products
to:
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PO
Box 3307
47507 Subang Jaya
Selangor, Malaysia |
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| CUSTOMER SUPPORT |
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QED
Education Forum |
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Join
this online forum and share your
thoughts and ideas about using the
products we currently carry. You
might find solution to your problem
or help others overcoming theirs.
Click
here to join |
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Implementation
Programmes |
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We
provide 1-day, 2-day and customized
Implementation Workshops for customers
who are new to the products we carry,
or who would like to further enhance
their usage of these products. |
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Sales
and Technical Support |
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If
you have any questions related to
product sales or your products shipment,
please email us at sales@qed-edu.com.
If you would like to get technical
support about the products we are
currently carrying, please email
us at info@qed-edu.com.
Our representative will contact
you promptly. |
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You
may also contact us at +
603 - 5636 0637
from 10am till 4pm (Kuala Lumpur
Time Zone, GMT+0800) for sales and
technical related support. |
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| EDUCATION RESOURCES
AND SUPPORT WEBSITES |
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